FAQ

 

What is your shipping policy?

· We are not responsible for lost or stolen packages. Blame the pesky kids next door.

· We have a staff of two. Please allow for 2-3 business days before your order is shipped. If the order needs to be expedited, please contact us and we’re happy to accommodate your request. Additional shipping costs may apply.

· We are happy to accept international orders. Additional shipping costs may apply. 

DOMESTIC

· Our cards are shipped with USPS First Class and USPS Priority.

INTERNATIONAL

· We are happy to accept international orders. Additional shipping costs may apply. 

 

What forms of payment do you accept?

· We accept Visa, Mastercard, American Express and Discover.

· Do you accept venmo? We do, but your order will not ship until payment is received. Please include a fun comment when you pay. It will make us smile.

· Do you accept Paypal? Yes but only through our Etsy shop.

 

Can we work together on a project?

We’re happy to collaborate with your brand. Email us at neighborlypaper@gmail.comso we can discuss the project.

What is your return and exchange policy?

Not pleased with your purchase? Please contact neighborlypaper@gmail.com for questions and concerns. We want to ensure your package brightens your day. Please note: we will not refund items that were not delivered.

Do you allow wholesale orders?

Would you like to be a Neighborly retailer? For wholesale inquiries please contact neighborlypaper@gmail.com or fill out the form below. Thank you for your interest.

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